Product Changes

January-2026

February 4, 2026

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Evan Quartner

Changes for Nurses

Ability to create centralized clinic groups

A PocketRN technician can now group together clinics as appropriate. If this is done, all nurses in that group receive the following benefits:

  • No need to list each individual clinic within the nurse profile
  • All new clinics in that group become automatically added for them
  • Only need to add the group into your shifts (instead of each individual shift)
  • Only need to manage call types for the clinic group (instead of each individual clinic)

Creating clinic groups, when appropriate, can make operations for adding new nurses and clinics into our platform much more efficient and robust.

Visibility into nurse licensure input in platform

A nurse can now view the license information input for them into the PocketRN platform, including the license type, jurisdiction, and expiration date. The licensure is this list is used for matching nurses to patients within the correct jurisdiction.

The list of nurses licenses viewed within their profile.

Enhanced visibility and access around the patient’s state

When viewing the patient information for each upcoming, current, or past meeting, a nurse can view the region selected for the meeting. The region selected for the meeting will be covered in the jurisdiction of the license information listed in their profile.  

The red rectangle in this screenshot highlights where a nurse can view the region selected for a meeting within the patient’s info card for meetings.

Once a meeting begins, a protocol is now listed at the top to verify the patient’s information and licensure at the start of a meeting.  

At the top of the meeting page at the start of a meeting, a nurse is prompted to verify key information with the patient.

If the nurse finds out that a patient wishes to update their default meeting location, the nurse can do so in the patient’s profile. This can apply in case of patients moving between states for longer periods of time.  

The red rectangle highlights where a nurse can update a patient’s default meeting location within the patient’s profile.

Updated messaging interface and ability to send texts during meetings

The messaging interface is now more clear and detailed. Nurses can view the account types of each participant from a message thread and access their profile information. Additionally, nurses choose to send messages without PHI as direct texts to individuals with phone numbers during a meeting.  

In the updated messaging system for nurses, patients and caregivers are better delineated and nurses can send texts directly to participant phones during meetings. 

Sending caregiver's a link to their Nevvon dashboard

Nurses can access links to Nevvon directly on the PocketRN platform. Nevvon provides caregivers with curated resources, training, and short videos/text for daily digest. Nurses can use the updated messaging interface to directly text this resource to caregivers during meetings.

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